
Joe Maya serves as Service Dispatcher at Stone Heating and Air, where he plays a key role in coordinating technicians, managing scheduling logistics, and ensuring a smooth, responsive experience for customers. With a background in sales and customer service, alongside strong technical and computer skills, Joe is skilled at bridging communication between teams and keeping projects on track from the first call to the final service visit.
Joe joined Stone Heating and Air in 2022 with no prior experience in the HVAC industry or trades, but he quickly found a place where he could grow. The supportive, close-knit team and the opportunity to learn something entirely new stood out to him during the interview process. Three years later, Joe continues to thrive in a role that lets him bring his talents to the table while contributing to a company culture rooted in teamwork and care.
Joe believes that delivering a great customer experience comes down to reliability, communicating clearly, and showing customers they’re truly valued. Whether he’s dispatching technicians or troubleshooting scheduling challenges, Joe always strives to make customers feel heard and respected.
Outside of work, Joe enjoys cycling, drone photography, volleyball, car detailing, and watching movies. He also treasures time with his fiancée and friends, especially when they’re gathered for a competitive game night or heading out for spontaneous karaoke. Friends would describe him as a happy soul who’s fun to be around, upbeat, and always ready for a good time.

The friendly faces behind our 5-star service.
Our team is our greatest asset. We are a group of highly trained, certified, and experienced HVAC professionals who are passionate about what we do. We are committed to ongoing training to stay up-to-date on the latest technologies and techniques.

Matt Stone
President

Scot Westensee
Senior HVAC Specialist

Anita Tucker
Controller

Justine McCoy
Service Dispatcher

Andrew Shipley
Director of Commercial Division

Jason Daly
Director of Residential/Light Commercial Division

Tom Shipley
Commercial Estimator

Dave Westensee
Service Manager

Joe Maya
Marketing Manager

Lyndsey Metcalf
Office Manager

Morgan Lee
Residential/Light Commercial Field Manager

Megan Ayres
Customer Service Representative and Residential Coordinator
