1. General Information
Stone Heating and Air, located in Central Point, Oregon, provides residential and commercial heating and air conditioning installation, repair, and maintenance services.
2. Services
Services include, but are not limited to:
- Heating system repair and installation
- Air conditioning repair and replacement
- Preventative maintenance
- HVAC diagnostics
Service details are outlined in written estimates, invoices, or service agreements.
3. Pricing & Payments
- Prices and estimates are subject to change without notice
- Estimates are typically valid for 30 days unless otherwise stated
- Payment is due upon service completion unless otherwise agreed in writing
- Late payments may incur additional fees
4. Warranties & Liability
- Manufacturer warranties vary by product and are provided separately
- Stone Heating and Air is not responsible for damage caused by misuse, neglect, unauthorized modifications, or pre-existing conditions
- Liability for incidental or consequential damages is disclaimed to the fullest extent permitted by law
5. Customer Responsibilities
Customers agree to:
- Provide safe and unobstructed access to service areas
- Secure pets and personal belongings
- Disclose known HVAC system issues
- Follow all technician safety instructions
6. Website Use
Website content is for informational purposes only. Unauthorized copying, reproduction, or modification of content is prohibited.
7. Messaging Terms & Conditions (SMS/Text Messaging)
By providing your phone number and opting in, you agree to receive text messages from Stone Heating and Air.
Message Types
Customers may receive:
- Appointment confirmations and reminders
- Scheduling and service updates
- Customer support communications
- Marketing and promotional messages, including special offers, discounts, and company announcements
Message Frequency
Message frequency varies based on service activity and promotional campaigns.
Opt-Out
Reply “STOP” at any time to unsubscribe from SMS messages.
Help
Reply “HELP” or call (541) 283-1405 for assistance.
Message & Data Rates
Standard message and data rates may apply.
8. Privacy Policy
Use of our website and services is governed by our Privacy Policy above.
9. Governing Law
These Terms are governed by the laws of the State of Oregon. Any disputes will be resolved in the appropriate Oregon courts.
10. Modifications
We reserve the right to update these Terms at any time. Updates become effective immediately upon posting.
11. Contact Information
Stone Heating and Air
5235 Rainbow Dr. Central Point, OR 97502
Phone: (541) 283-1405