Warranty

The Carrier Warranty

Typically, Carrier products come with a 10-year parts limited warranty. Depending on your model, certain components within the product may have different standard warranties.

Additionally, Carrier also offers a variety of extended warranty programs to further protect your investment. And with repair bills ranging from $100 to $1,000 or more, an optional extended warranty from Carrier can be a wise move.

  • 1-yr to 10-yr coverage options for Parts Only, Labor Only, or Parts & Labor
  • Genuine Carrier replacement parts, designed to work perfectly with your system
  • This transferable warranty may increase the value of your home
  • Fully underwritten by Carrier Corporation, with no deductibles or hidden charges
  • All of the paperwork is handled by your Carrier dealer (That’s us)

 

Complete Carrier Warranty information is available on the Carrier Residential website.

If you have any questions about your coverage, contact us! We’re only a phone call or email away.

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We had our AC go out on one of the hottest days of the year. We called as soon as they opened and they came out so quickly and offered us some loaner units to keep our babies and animals cool in the meantime. Matt was so helpful and fixed the problem quickly. He went above and beyond to help us and we will be using Stone Heating and Air to replace our unit when it’s time. They’ll be our first call in the future!

Elizabeth T.

Matt's response was extremely quick, he was very professional and friendly. He explained everything in detail and was very knowledgeable. He had my unit up and running within no time! I highly recommend calling stone heating and air. I will be signing up for the yearly service plan with them!!

Tim S.

I had a wonderful experience to hangout with this superior crewmen who came to install a new HVAC system at my house. To see these professional guys were at work with their best, I would recommend to anyone to do business with this wonderful company! Best regards

Bryan H.

I’ve used Stone Heat and Air for several projects and every time they have preformed beyond my expectations. I would highly recommend them for any of your HVAC needs.

Matthew V.S.

Excellent Service I could not have been more happy with the service, quality and honesty that I received from Stone Heating and Air. I will refer this HVAC company to all of my friends.

Gene S

Great Service, knowledgeable service technician This was for our guest house heater. I was very happy with the service provided. They were on time, polite and clean. They inspected the Monitor heater and then proceeded to clean it and they were able to fix that. Will definitely use for jobs in the future

Amanda S

Maintenance Great service, and great price

Mike J.

Great Company Dave was fantastic. He is very knowledgeable about the system and his cleaning job was incredible. He was able to explain everything that he was doing and make it make sense for general homeowner. Good Job guys!

Brian F

Excellent service! Excellent service! Knowledgeable staff! I was very impressed with the responsiveness and knowledge of your team. Shortly after 1 called for an appointment, Dave and Gino did a thorough inspection of my system and explained all of the areas that needed repair or replacement. They gave me short and long-term options and the benefits of both. HVAC is not something I know a lot about so I had appreciated their patience. Overall, it was a great experience! 5 STARS!! Highly recommend Stone Heating and Air!

John L