Understanding your HVAC warranty shouldn't require a law degree. Whether you're wondering what's covered, how long protection lasts, or what could void your coverage, having clear answers matters — especially when a major component fails. Stone Heating & Air helps homeowners across Southern Oregon understand and maximize their HVAC warranty protection.
We make sure your coverage works for you:
- Clear explanation of manufacturer warranty terms and coverage periods.
- Proper documentation and registration of new equipment warranties.
- Maintenance records that preserve your warranty eligibility.
- Guidance on extended warranty and protection plan options. Call Stone Heating & Air at (541) 855-5521 with any warranty questions.
The Carrier Warranty
Typically, Carrier products come with a 10-year parts limited warranty. Depending on your model, certain components within the product may have different standard warranties.
Additionally, Carrier also offers a variety of extended warranty programs to further protect your investment. And with repair bills ranging from $100 to $1,000 or more, an optional extended warranty from Carrier can be a wise move.
- 1-yr to 10-yr coverage options for Parts Only, Labor Only, or Parts & Labor
- Genuine Carrier replacement parts, designed to work perfectly with your system
- This transferable warranty may increase the value of your home
- Fully underwritten by Carrier Corporation, with no deductibles or hidden charges
- All of the paperwork is handled by your Carrier dealer (That’s us)
Complete Carrier Warranty information is available on the Carrier Residential website.
If you have any questions about your coverage, contact us! We’re only a phone call or email away.
Contact Us
Frequently Asked Questions
What areas do you service?
We provide residential and commercial HVAC services throughout Southern Oregon, including Central Point and surrounding communities. If you’re unsure whether your location is within our service area, we’re happy to confirm.
Do you offer emergency HVAC service?
Yes. We offer 24/7 emergency service for heating and air conditioning issues that can’t wait, including system breakdowns during extreme temperatures.
What brands of equipment do you work with?
We service and install most major HVAC brands. We are also a Carrier dealer, which allows us to offer a range of high-efficiency systems backed by strong manufacturer warranties.
Do you offer maintenance plans?
Yes. We offer maintenance agreements designed to help prevent unexpected breakdowns, improve system efficiency, and extend the lifespan of your heating and cooling equipment.
How do I know if I need repair or replacement?
If your system is frequently breaking down, struggling to maintain comfort, or nearing the end of its expected lifespan, we’ll walk you through your options. We provide straightforward recommendations so you can make an informed decision without pressure.