SOS: My Heat Pump Won’t Switch to Heating Mode

Your heat pump plays a vital role in keeping your indoor spaces comfortable all year round. During the colder months, you might experience discomfort when your equipment refuses to switch to heating mode. Understanding the possible causes of this issue will help you determine when you need to consult reputable HVAC companies.

Heating Mode

What Causes Heat Pumps to Not Switch to Heating Mode?

Refrigerant Leaks

Often, heat pumps fail to switch to heating mode due to refrigerant leaks. When this happens, you will find it hard to keep your home warm in winter. Professionals can assess your unit to determine if there are loose or broken connections inside it.

Clogged Filters

The easiest way to avoid HVAC malfunctions is to replace air filters. Clogged filters restrict airflow and keep the system from switching into heating mode. If cleaning or replacing them doesn’t fix the issue, you’ll need to contact a reliable technician like Stone Heating and Air.

Incorrect Thermostat Settings

Home heating repair companies will agree that sometimes, the thermostat is to blame for heat pump issues. The system will not switch into heating mode if the thermostat is set too low because it thinks you don’t need extra heat. Make sure your thermostat is in the correct setting before contacting the pros.

When Should You Contact a Technician?

You will need to schedule a professional HVAC inspection if your heat pump continues to malfunction. An experienced technician has the knowledge and skills to fix issues preventing your equipment from functioning efficiently.

If you’re having trouble operating your heat pump, don’t hesitate to reach Stone Heating and Air. We are one of the area’s most trusted heating and air conditioning companies. You can count on us for superior  HVAC installation, repair, and replacement services. Call us at (541) 855-5521 or fill out our online form to schedule an appointment.

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We had our AC go out on one of the hottest days of the year. We called as soon as they opened and they came out so quickly and offered us some loaner units to keep our babies and animals cool in the meantime. Matt was so helpful and fixed the problem quickly. He went above and beyond to help us and we will be using Stone Heating and Air to replace our unit when it’s time. They’ll be our first call in the future!

Elizabeth T.

Matt's response was extremely quick, he was very professional and friendly. He explained everything in detail and was very knowledgeable. He had my unit up and running within no time! I highly recommend calling stone heating and air. I will be signing up for the yearly service plan with them!!

Tim S.

I had a wonderful experience to hangout with this superior crewmen who came to install a new HVAC system at my house. To see these professional guys were at work with their best, I would recommend to anyone to do business with this wonderful company! Best regards

Bryan H.

I’ve used Stone Heat and Air for several projects and every time they have preformed beyond my expectations. I would highly recommend them for any of your HVAC needs.

Matthew V.S.

Excellent Service I could not have been more happy with the service, quality and honesty that I received from Stone Heating and Air. I will refer this HVAC company to all of my friends.

Gene S

Great Service, knowledgeable service technician This was for our guest house heater. I was very happy with the service provided. They were on time, polite and clean. They inspected the Monitor heater and then proceeded to clean it and they were able to fix that. Will definitely use for jobs in the future

Amanda S

Maintenance Great service, and great price

Mike J.

Great Company Dave was fantastic. He is very knowledgeable about the system and his cleaning job was incredible. He was able to explain everything that he was doing and make it make sense for general homeowner. Good Job guys!

Brian F

Excellent service! Excellent service! Knowledgeable staff! I was very impressed with the responsiveness and knowledge of your team. Shortly after 1 called for an appointment, Dave and Gino did a thorough inspection of my system and explained all of the areas that needed repair or replacement. They gave me short and long-term options and the benefits of both. HVAC is not something I know a lot about so I had appreciated their patience. Overall, it was a great experience! 5 STARS!! Highly recommend Stone Heating and Air!

John L

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