Questions to Ask When You Get an HVAC Replacement Quote

Purchasing a new HVAC system requires homeowners to get estimates and quotes from their prospective contractors. If you’re confused about the difference between the two, an estimate is a contractor’s rough idea of how much the project will cost, while a quote is more detailed and accurate. In order to ensure the replacement meets your needs, here are some questions you can ask your air conditioning repair and renewal contractor.

HVAC Replacement Quote

• Does the new system include both a warranty and labor? It should be noted that most manufacturers provide a warranty for their various models and units, which will generally last for five years unregistered and up to 10 years registered. When getting a quote, it’s essential to learn whether your contractors will register the warranty automatically; otherwise, you’ll need to take care of the registration yourself.

• Where can I find the model number and SEER rating? To help you make an informed decision, your HVAC quote should have all the essential information, including labor and other additional fees. It should also include the equipment model number and SEER rating to help you determine how energy efficient your new system will be. You’re also urged to discuss with your HVAC repair technician how you can ensure the efficiency of your system is worth the investment.

• What accessories are needed? Accessories may be added, such as UV lights, an in-duct media filter and even an air purification system to improve your indoor air quality. These upgrades and accessories are often necessary to maximize your new system’s performance. For transparency, don’t hesitate to ask what else is included in the quote.

If you’re looking for home heating or HVAC replacement companies, Stone Heating and Air can provide you with top-notch services. Our expertise includes air conditioning repair, maintenance and replacement.  Give us a call at (541) 313-5984 or fill out our contact form to request an appointment.

Category:

Request An Appointment

Please subscribe me to the newsletter
This field is for validation purposes and should be left unchanged.

We had our AC go out on one of the hottest days of the year. We called as soon as they opened and they came out so quickly and offered us some loaner units to keep our babies and animals cool in the meantime. Matt was so helpful and fixed the problem quickly. He went above and beyond to help us and we will be using Stone Heating and Air to replace our unit when it’s time. They’ll be our first call in the future!

Elizabeth T.

Matt's response was extremely quick, he was very professional and friendly. He explained everything in detail and was very knowledgeable. He had my unit up and running within no time! I highly recommend calling stone heating and air. I will be signing up for the yearly service plan with them!!

Tim S.

I had a wonderful experience to hangout with this superior crewmen who came to install a new HVAC system at my house. To see these professional guys were at work with their best, I would recommend to anyone to do business with this wonderful company! Best regards

Bryan H.

I’ve used Stone Heat and Air for several projects and every time they have preformed beyond my expectations. I would highly recommend them for any of your HVAC needs.

Matthew V.S.

Excellent Service I could not have been more happy with the service, quality and honesty that I received from Stone Heating and Air. I will refer this HVAC company to all of my friends.

Gene S

Great Service, knowledgeable service technician This was for our guest house heater. I was very happy with the service provided. They were on time, polite and clean. They inspected the Monitor heater and then proceeded to clean it and they were able to fix that. Will definitely use for jobs in the future

Amanda S

Maintenance Great service, and great price

Mike J.

Great Company Dave was fantastic. He is very knowledgeable about the system and his cleaning job was incredible. He was able to explain everything that he was doing and make it make sense for general homeowner. Good Job guys!

Brian F

Excellent service! Excellent service! Knowledgeable staff! I was very impressed with the responsiveness and knowledge of your team. Shortly after 1 called for an appointment, Dave and Gino did a thorough inspection of my system and explained all of the areas that needed repair or replacement. They gave me short and long-term options and the benefits of both. HVAC is not something I know a lot about so I had appreciated their patience. Overall, it was a great experience! 5 STARS!! Highly recommend Stone Heating and Air!

John L

Related Content

Home HVAC Maintenance

Home HVAC Maintenance Made Easy

By Stone Heating & Air | September 8, 2025
Every homeowner knows that comfort isn’t optional—it’s essential. Your heating and cooling system is the backbone of a comfortable home, yet too often, it’s only noticed when something goes wrong....
Reducing Dust with Air Filters

Reducing Dust with Air Filters

By Stone Heating & Air | August 25, 2025
When the dry, windy season arrives in Southern Oregon, dust becomes an unavoidable part of daily life. Whether you live near farmland where tilling stirs up the soil, in a...
What Is the Expected Lifespan of a Carrier Air Conditioner?

What Is the Expected Lifespan of a Carrier Air Conditioner?

By Stone Heating & Air | August 5, 2025
When investing in a new air conditioning system, homeowners naturally want to know how long it will last. After all, your AC plays a vital role in your home’s comfort...